My mother had a fall yesterday - took a tumble down two stairs and, after putting up with the pain for five hours, called an ambulance.
This morning I rang to see how she was. No answer.
So I rang the nearest hospital. "Never heard of her."
So I rang the regional hospital. "Nope. Not here."
So I rang the '000' number. "You sent an ambulance to my mother last night. Where did they take her?"
"Royal Melbourne Hospital"
So I rang the Royal Melbourne Hospital. "No, We have no-one of that name."
So I rang Royal Melbourne Hospital emergency department. "Who?"
So I rang the ambulance again. "Can't find her. You sure she went to RMH?" "Yes. The ambulance arrived at the hospital at 10:55pm and left again at 11:17pm. The case number is N123-456-7890"
So I rang the emergency department at RMH. "We've checked all the records. We don't have her. But give me your number and I will ring the ambulance myself."
Thirty minutes pass.
I get a call from the RMH: "She is in Knox Private Hospital."
Footnote: She has damaged a vertebrae but it will mend and she is back home.